| Before program start date, institution receives a notice of withdrawal (applies to all students) |
| · No later than seven days after student signed the enrolment contract, and
· Before the program start date. |
100% tuition and all related fees, other than application fee. Related fees include: administrative fees, application fees, assessment fees, and fees charged for textbooks or other course materials. |
| · At least 30 days before the later of:
a) The program start date in the most recent Letter of Acceptance (international students)
b) The program start date in the enrolment contract. |
Institution may retain up to 10% of tuition, to a maximum of $1,000.
Institution must refund fees paid for course materials if not provided to the student. |
| · More than seven days after the student and institution signed the enrolment contract, and
· Less than 30 days before the later of:
a) The program start date in the most recent Letter of Acceptance (international students)
b) The program start date in the enrolment contract. |
Institution may retain up to 20% of tuition, to a maximum of $1,300.
Institution must refund fees paid for course materials if not provided to the student. |
| After program start date, institution provides a notice of dismissal or receives a notice of withdrawal (applies to all students, except those enrolled in a program delivered solely by distance education) |
| · After the program start date, and up to and including 10% of instruction hours have been provided. |
Institution may retain up to 30% of tuition.
Institution must refund fees paid for course materials if not provided to the student. |
| · After the program start date, and after more than 10%, but before 30% of instruction hours, have been provided. |
Institution may retain up to 50% of tuition.
Institution must refund fees paid for course materials if not provided to the student. |
| Student does not attend program – “no-show” (applies to all students except those enrolled in a program delivered solely by distance education): |
| · Student does not attend the first 30% of the program. |
Institution may retain up to 50% of the tuition.
Institution must refund fees paid for course materials if not provided to the student. |
