| Approved Programs – In-class, or Combined Delivery, or Synchronous Distance Delivery |
Refund Due |
| Before program start date, institution receives a notice of withdrawal or provides a notice of dismissal: |
| • No later than seven days after student signed the enrolment contract, and
• Before the program start date. |
100% of tuition and all related fees, other than application fee. Related fees include: administrative fees, application fees, assessment fees, and fees charged for textbooks or other course materials, and unused aircraft utilization fees. |
| • More than seven days after student signed the enrolment contract, and
• Before the program start date. |
Institution may retain up to 10% of tuition, to a maximum of $1,000 paid or payable under a contract. |
| After the program start date, the institution provides a notice of dismissal or receives a notice of withdrawal (applies to all programs): |
| No later than seven days after the program start date, the institution provides a notice of dismissal or receives a notice of withdrawal |
Institution may retain up to 10% of tuition, to a maximum of $1,000 paid or payable under a contract.
|
| After program start date, institution provides a notice of dismissal or receives a notice of withdrawal (applies to all approved programs, other than solely-asynchronous distance-education-only programs): |
| • After the program start date, and up to and including 10% of instruction hours have been provided. |
Institution may retain up to 10% of tuition paid or payable under a contract. |
| • After the program start date, and after more than 10% but before 30% of instruction hours have been provided. |
Institution may retain up to 30% of tuition paid or payable under a contract. |
| • After the program start date, and after more than 30% but before 50% of instruction hours have been provided. |
Institution may retain up to 50% of tuition paid or payable under a contract. |
| • After the program start date, and after more than 50% of instruction hours have been provided. |
No refund due |
| Student does not attend – “no-show” (applies to all students except those enrolled in a program delivered solely by asynchronous distance education): |
| • A student does not attend the first 30% of the program. |
Institution may retain up to 50% of the tuition paid under a contract. |
| Institution receives a refusal of study permit (applies to international students requiring a study permit): |
| • Before 30% of instruction hours would have been provided, had the student started the program on the later of the following:
a) The program start date in the most recent Letter of Acceptance
b) The program start date in the enrolment contract
• Student has not requested additional Letter(s) of Acceptance. |
100% tuition and all related fees, other than application fee. |
